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Whilst writing technical documentation, there is commonly a section on troubleshooting or frequently asked questions. I know a FAQ should be real questions - not ones the publisher thinks might b...
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technical-writing
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Source: https://writers.stackexchange.com/q/10577 License name: CC BY-SA 3.0 License URL: https://creativecommons.org/licenses/by-sa/3.0/
#2: Initial revision
Whilst writing technical documentation, there is commonly a section on troubleshooting or frequently asked questions. I know a FAQ should be real questions - not ones the publisher _thinks_ might be asked. But when wording the question header, should it take the form: Why does blah blah happen? or Blah blah happens, Why? The former might be a more natural way of simply asking the question. In the latter the _thing that is happening_ appears earlier in the phrase making it easier for readers to recognize relevance earlier. That's especially the case if there's a long list of questions, where it might appear odd to have every question starting Why, How, etc. I'm also wondering about 'a third way'! Blah blah is happening. I can't find the blah blah. The fact that it's in a FAQ implicitly suggests this is a question, so maybe it's enough to say what is happening, without explicitly wording it as a question. What would be recommended, and why?