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Q&A Considering the audience for technical publications

At work we provide three types of technical document, aimed at different kinds of users : The Quick Start Guide. Single laminated sheet, illustrations and basic explanation. The handbook. A5 form...

1 answer  ·  posted 7y ago by ItWasLikeThatWhenIGotHere‭  ·  last activity 5y ago by System‭

#3: Attribution notice added by user avatar System‭ · 2019-12-08T07:02:22Z (about 5 years ago)
Source: https://writers.stackexchange.com/q/30357
License name: CC BY-SA 3.0
License URL: https://creativecommons.org/licenses/by-sa/3.0/
#2: Initial revision by user avatar ItWasLikeThatWhenIGotHere‭ · 2019-12-08T07:02:22Z (about 5 years ago)
At work we provide three types of technical document, aimed at different kinds of users :

- The Quick Start Guide. Single laminated sheet, illustrations and basic explanation.
- The handbook. A5 format book, lots of pictures, limited descriptions.
- The manual. A4 format book, illustrations (drawings, photographs), detailled descriptions.

Are we missing a trick with a combined document, or is there a level of detail we're missing? The thing in question is a measuring instrument, and our customers range from casual distributors who just want to show their customers through the menu structure and will never measure anything themselves to university research departments who want to consider the effect of our equipment on the process being measured.

The answer "No, you've got it about right" would also be valuable.

#1: Imported from external source by user avatar System‭ · 2017-09-22T10:39:36Z (over 7 years ago)
Original score: 6