Paperwhite error on open book, how do I get the error log?

I downloaded a .mobi file format book from Baen it opens fine on Calibre, and on my Kindle keyboard. When I try to open it on my Kindle Paperwhite I get this message

 Error

 An error occurred. 
 If you purchased this item from Amazon, 
 delete the item and download it from the cloud.

OK

I have reloaded it to the Paperwhite twice, to validate it is not a one time error, I have not got a new download from Baen yet.

I would like to know if/how I can identify what the error is. This is a DRM free work, and before reading it on another device or getting a new download from the publisher I would like to try and use Calibre to correct the error. It would seem that identifying the error would be the first step.

Does the Paperwhite keep an error log, and if so how can I access it?

posted almost 11 years ago

James Jenkins‭

110 reputation 13 7 12 2