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Q&A Dealing with Amazon Kindle where clueless behavior has been consistent

I have had half a dozen iterations with Amazon, and am still not seeing a clue. My Kindle collection, including C.J.S. Hayward: The Complete Works, is by physical construction converted from submi...

1 answer  ·  posted 6y ago by Christos Hayward‭  ·  last activity 5y ago by System‭

Question book kindle amazon
#3: Attribution notice added by user avatar System‭ · 2019-12-08T08:52:27Z (about 5 years ago)
Source: https://writers.stackexchange.com/q/36294
License name: CC BY-SA 3.0
License URL: https://creativecommons.org/licenses/by-sa/3.0/
#2: Initial revision by user avatar Christos Hayward‭ · 2019-12-08T08:52:27Z (about 5 years ago)
I have had half a dozen iterations with Amazon, and am still not seeing a clue.

My Kindle collection, including [C.J.S. Hayward: The Complete Works](https://amzn.to/2LlzDRQ), is by physical construction converted from submitted, handcrafted, single-page HTML original documents. This and other works open with front matter, including a table of contents built in HTML, clearly intelligible but without any markup saying "This succession of `p.table-of-contents` containing one link each is a table of contents."

Recently I received a Kindle quality notice that my book should have an NCX table of contents. I've repeatedly asked that Amazon either explain how to do that with a plain old HTML original, or withdraw the request. I've repeatedly been pointed to [https://kdp.amazon.com/en\_US/help/topic/G201605710](https://kdp.amazon.com/en_US/help/topic/G201605710) and failed completely in my efforts to communicate that the instructions given are ePub-specific and not an option in a single HTML file:

    2. Use your TOC as an HTML TOC (recommended)
    For customers on older devices, this saves many clicks when they want to jump to a part of your book.
    Activate a guide item in the Kindle Go To menu to make a link to the HTML TOC accessible from anywhere in the book. To do this, reference your TOC in the navigation document with a landmarks nav element (sample code below).
    In the epub:type attribute, set "landmarks" as the value.
    In the epub:type attribute, add a link with "toc" as the value.
    
    Sample code: 
    <nav epub:type="landmarks">
    
    <ol><li><a epub:type="toc" href="table-of-contents.xhtml">Table of Contents</a></li></ol>  
    </nav> 

What, if any, options are there to make any appropriate changes that are feasible within an HTML source, and/or ask Amazon to stop asking for ePub-specific features on a single non-ePub HTML source?

#1: Imported from external source by user avatar System‭ · 2018-05-21T15:41:20Z (over 6 years ago)
Original score: 5