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Q&A An alternative to saying 'users' when describing features

When dealing with company people, I like to use colleague, associate, employee, coworker, etc. When dealing with customers, I like to say, customers, clients, vendors, prospective customer, etc. F...

posted 13y ago by Christopher Mahan‭  ·  last activity 5y ago by System‭

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#3: Attribution notice added by user avatar System‭ · 2019-12-08T01:31:04Z (almost 5 years ago)
Source: https://writers.stackexchange.com/a/2716
License name: CC BY-SA 3.0
License URL: https://creativecommons.org/licenses/by-sa/3.0/
#2: Initial revision by user avatar Christopher Mahan‭ · 2019-12-08T01:31:04Z (almost 5 years ago)
When dealing with company people, I like to use colleague, associate, employee, coworker, etc. When dealing with customers, I like to say, customers, clients, vendors, prospective customer, etc.

For business writing, I feel it's very important to establish the relationship context of the interaction.

I might say something like this: "When a database administrator performs the nightly backup, the customer will either see delayed data or be alerted that the system is unavailable for maintenance. "

If it's a manual for the end user, I say "You": If you need to save at this point, click the "Save" on the upper right.

#1: Imported from external source by user avatar System‭ · 2011-05-04T22:23:55Z (over 13 years ago)
Original score: 0