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Q&A Is it acceptable to mix how you address the reader in an instructional Wiki?

I'm working on a Wiki article that explains to new developers how our product life-cycle works. Originally, my goal was to completely avoid the word "you" and use a more general description like "...

2 answers  ·  posted 13y ago by ray023‭  ·  last activity 5y ago by System‭

Question style viewpoint
#3: Attribution notice added by user avatar System‭ · 2019-12-08T01:47:45Z (almost 5 years ago)
Source: https://writers.stackexchange.com/q/3463
License name: CC BY-SA 3.0
License URL: https://creativecommons.org/licenses/by-sa/3.0/
#2: Initial revision by user avatar ray023‭ · 2019-12-08T01:47:45Z (almost 5 years ago)
I'm working on a Wiki article that explains to new developers how our product life-cycle works.

Originally, my goal was to completely avoid the word "you" and use a more general description like "the developer".

The more I write though, the more useful I find the word "you."

And now I'm doing a mixture of both.

For instance, I may start a description of a new topic by saying the following:

> This phase requires **the developer** to obtain a firm grasp on _blah blah blah_

Then, the first sentence of the next paragraph looks like this:

> By the time **you** receive a Change Request, the A & D department will have a Functional Specification ready for review.

My general questions is this: Is it acceptable to jump between "the developer" and "you"?

When I read it, it seems to flow fine, but I would love some feedback on this approach.

#1: Imported from external source by user avatar System‭ · 2011-07-27T15:39:44Z (over 13 years ago)
Original score: 4