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Been there, done that, designed the T-shirt. Some suggested bullet points, mix and match as needed: Acted as secondary point-of-contact with clients Assisted Account Managers in dealing with clie...
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#4: Attribution notice removed
Source: https://writers.stackexchange.com/a/5172 License name: CC BY-SA 3.0 License URL: https://creativecommons.org/licenses/by-sa/3.0/
#3: Attribution notice added
Source: https://writers.stackexchange.com/a/5172 License name: CC BY-SA 3.0 License URL: https://creativecommons.org/licenses/by-sa/3.0/
#2: Initial revision
Been there, done that, designed the T-shirt. Some suggested bullet points, mix and match as needed: - Acted as secondary point-of-contact with clients - Assisted Account Managers in dealing with client contacts - Acted as junior Account Manger. Handled significant direct client contact. Upsold existing clients, generated new leads. Be blunt about what you did. Put the Brand Ambassador material into the cover letter. **ETA** I wanted to address your blockquote: > I am a creative, friendly, detail-oriented problem solver. I thoroughly enjoy analyzing questions and designs to make sure that they serve their point and are completely free of errors. For the work I do, that is to communicate an idea and create interest in a product or company. In the case of this letter it is to create interest in myself. If offered a position I would bring this same dedication, salesmanship, creativity, and outstanding attention to detail in creating an interest in both AGENCY NAME, and in our clients. I have a number of problems with this. - Is it in the job description that you are supposed to be nitpicking everything which crosses your desk to figure out if it's doing the job it's supposed to do? Isn't it the job of the Art Director to make sure that a design fulfills its purpose before the job is, you know, designed? - Is proofreading part of the job description? - Right now you are the designer. Is it your job right now to come up with the concept of the ads? That is, are you also the marketer? - "In the case of this letter..." Yeesh, don't call attention to the man behind the curtain like that. The entire _point_ of a cover letter is to create interest in yourself. Why else would you be writing one? If this clunky and obvious line is an example of how you're going to create interest in a product, you're not doing a good job. - "If offered a position..." That's fishing. You can talk about all those qualities, but in the context of "I bring these X qualities to bear on every job I do" and leave the implication that those qualities could help the employer to whom you are applying. - You can only use "our clients" if this is a move within your existing office; I'm unclear from your intro.