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Q&A In end user documentation, should screenshots come before or after the text that references them?

If a reader follows a reasonable path1 through your documentation, there should never be a point where he's looking at something incomprehensible. This applies to text, code samples, diagrams...and...

posted 11y ago by Monica Cellio‭  ·  edited 4y ago by Monica Cellio‭

Answer
#4: Post edited by user avatar Monica Cellio‭ · 2020-05-17T17:20:58Z (almost 4 years ago)
trying to fix formatting of superscripts
  • If a reader follows a reasonable path<sup>1</sup> through your documentation, there should never be a point where he's looking at something incomprehensible. This applies to text, code samples, diagrams...and screen shots. Therefore, unless the structure of your document itself provides this (e.g. through section titles and a consistent format, like in a catalogue), you should always have some explanatory text before the screen shot to provide context.
  • However, this principle applies to text too -- you don't want to have a page of text describing stuff that will only make sense after someone sees the screen shot, either. So in my experience the norm is: text that sets the stage, then the screen shot, then details that refer to the screen shot.
  • This is true with or without figure numbers and captions.
  • <sup>1</sup> At minimum (for non-reference doc), starting at the beginning and reading through. But also consider the case of someone who looks something up in the table of contents and jumps there, and, if applicable, the use of your documentation in online context-sensitive help.
  • If a reader follows a reasonable path<sup>1</sup> through your documentation, there should never be a point where he's looking at something incomprehensible. This applies to text, code samples, diagrams...and screen shots. Therefore, unless the structure of your document itself provides this (e.g. through section titles and a consistent format, like in a catalogue), you should always have some explanatory text before the screen shot to provide context.
  • However, this principle applies to text too -- you don't want to have a page of text describing stuff that will only make sense after someone sees the screen shot, either. So in my experience the norm is: text that sets the stage, then the screen shot, then details that refer to the screen shot.
  • This is true with or without figure numbers and captions.
  • <sup>1</sup> At minimum (for non-reference doc), starting at the beginning and reading through. But also consider the case of someone who looks something up in the table of contents and jumps there, and, if applicable, the use of your documentation in online context-sensitive help.
#3: Attribution notice added by user avatar System‭ · 2019-12-08T02:56:01Z (over 4 years ago)
Source: https://writers.stackexchange.com/a/8166
License name: CC BY-SA 3.0
License URL: https://creativecommons.org/licenses/by-sa/3.0/
#2: Initial revision by (deleted user) · 2019-12-08T02:56:01Z (over 4 years ago)
If a reader follows a reasonable path<sup>1</sup> through your documentation, there should never be a point where he's looking at something incomprehensible. This applies to text, code samples, diagrams...and screen shots. Therefore, unless the structure of your document itself provides this (e.g. through section titles and a consistent format, like in a catalogue), you should always have some explanatory text before the screen shot to provide context.

However, this principle applies to text too -- you don't want to have a page of text describing stuff that will only make sense after someone sees the screen shot, either. So in my experience the norm is: text that sets the stage, then the screen shot, then details that refer to the screen shot.

This is true with or without figure numbers and captions.

<sup>1</sup> At minimum (for non-reference doc), starting at the beginning and reading through. But also consider the case of someone who looks something up in the table of contents and jumps there, and, if applicable, the use of your documentation in online context-sensitive help.

#1: Imported from external source by user avatar System‭ · 2013-06-14T18:45:10Z (almost 11 years ago)
Original score: 23