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Word doesn't recognize the difference between tick marks and smart apostrophes in the Find/Replace dialog. Just type the apostrophe character in both fields. As long as the preferences in your docu...
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#4: Attribution notice removed
Source: https://writers.stackexchange.com/a/10467 License name: CC BY-SA 3.0 License URL: https://creativecommons.org/licenses/by-sa/3.0/
#3: Attribution notice added
Source: https://writers.stackexchange.com/a/10467 License name: CC BY-SA 3.0 License URL: https://creativecommons.org/licenses/by-sa/3.0/
#2: Initial revision
Word doesn't recognize the difference between tick marks and smart apostrophes in the Find/Replace dialog. Just type the apostrophe character in both fields. As long as the preferences in your document are set to "smarten quotes," it will replace them all with smart apostrophes.