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Q&A An alternative to saying 'users' when describing features

Talk to the user, rather than about the user. Unless "the User" is someone other than the person reading your work. I think users appreciate it more when it seems like the writer understands thei...

posted 13y ago by Orbital Bundle‭  ·  last activity 5y ago by System‭

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#3: Attribution notice added by user avatar System‭ · 2019-12-08T01:31:04Z (almost 5 years ago)
Source: https://writers.stackexchange.com/a/2661
License name: CC BY-SA 3.0
License URL: https://creativecommons.org/licenses/by-sa/3.0/
#2: Initial revision by user avatar Orbital Bundle‭ · 2019-12-08T01:31:04Z (almost 5 years ago)
Talk _to_ the user, rather than _about_ the user. Unless "the User" is someone other than the person reading your work.

I think users appreciate it more when it seems like the writer understands _their_ problems and wants to help them be successful.

There's also the possibility of confusion if you talk about "the user" -- with potential safety implications: Exactly _who_ is supposed to do _what, when?_

#1: Imported from external source by user avatar System‭ · 2011-04-29T00:47:45Z (over 13 years ago)
Original score: 0