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Posts by Monica Cellio‭

318 posts
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Q&A How to use professional jargon when writing fiction?

Handling realistic jargon that your readers might not know is similar to the problem described in Using real words from a foreign culture feels like 'Calling a rabbit a "smeerp"', a question about ...

posted 4y ago by Monica Cellio‭

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Q&A How do you track dependencies for your co-authors?

I've changed teams (and companies) since asking this question years ago, and the doc set is even larger on my current team. Here's how we manage changes that affect parts of the documentation with...

posted 4y ago by Monica Cellio‭

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Meta Question list shows activity that I can't find

This might be related to this issue, which is sort of the reverse of the one I'm reporting now. According to the front page, ArtOfCode did something on this question an hour ago (as I write this)....

1 answer  ·  posted 4y ago by Monica Cellio‭  ·  last activity 4y ago by ArtOfCode‭

Question bug-report
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Meta Should posting on Meta affect reputation?

When we launched this community, we did not yet have the ability to set different reputation grants for different categories. We've had this for a while but we failed to follow up before now, sorr...

0 answers  ·  posted 10mo ago by Monica Cellio‭

Question discussion
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Q&A How can we integrate a lightweight public ticketing system into our documentation feedback form?

We publish a substantial documentation set online. Each page has a place at the bottom that asks "was this helpful? (Y/N)", and if the person chooses "no" we offer a textbox. We collect all this ...

3 answers  ·  posted 3y ago by Monica Cellio‭  ·  last activity 1mo ago by Monica Cellio‭

Question software tools
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Q&A Syntax summaries use brackets for optional elements; how do I represent literal brackets in a way readers will understand?

In our documentation of SQL functions and statements, we include a BNF-style syntax summary. As is conventional, we indicate optional elements in square brackets, like this: CREATE [IF NOT EXISTS]...

4 answers  ·  posted 3y ago by Monica Cellio‭  ·  last activity 3y ago by Derek Elkins‭

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Meta Hierarchical tags are now available

We just got hierarchical tags. A tag can have one or more children, and when you search on a tag you can either search just that tag or also search its children. This gives us another way to orga...

1 answer  ·  posted 4y ago by Monica Cellio‭  ·  last activity 4y ago by Secespitus‭

Question announcements tags
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Meta Shall we showcase some of our fiction, poetry, and other work?

You might have noticed the new "categories" feature on this site. I mean this: What are categories? Categories are types of content -- main Q&A and Meta are the two that all sites share, b...

3 answers  ·  posted 4y ago by Monica Cellio‭  ·  last activity 4y ago by Neil‭

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Meta I answered a question 2 hours ago, but the front page says the last activity was 8 hours ago.

According to the question list, this question was last active 8 hours ago as I write this: However, I answered it 2 hours ago as shown in the history on my answer: Is this list heavily cached...

0 answers  ·  posted 4y ago by Monica Cellio‭  ·  edited 4y ago by System‭

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Meta Could the question list show what the most recent activity was (and by whom), rather than the author of the question?

I've realized in using this site how dependent I am on the information on the SE question list about who and what bumped a post. "Answered by" + name is a valuable "hey, go read this!" clue, as do...

0 answers  ·  posted 4y ago by Monica Cellio‭  ·  edited 4y ago by System‭

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Q&A For HTML documentation sets, are there meaningful guidelines for topic length?

We produce a large HTML documentation set with the conventional two-pane view: expandable table of contents on the left, selected topic on the right. When you select a topic, if it has subtopics --...

2 answers  ·  posted 5y ago by Monica Cellio‭  ·  last activity 2y ago by Mark Baker‭

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Q&A What are the benefits of including complete working code samples in documentation

There are different types of examples and they serve different purposes. One type is the quick-start example that this answer describes: a complete, but small, runnable example packaged in a form ...

posted 6y ago by Monica Cellio‭  ·  edited 3y ago by Monica Cellio‭

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Q&A How can we make reviewing HTML documentation easier?

Summary: I'm looking for a way for reviewers to comment collaboratively as close to "inline" as possible on a large HTML project. The problem in detail I work on a team that documents a large pro...

2 answers  ·  posted 6y ago by Monica Cellio‭  ·  edited 4y ago by System‭

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Q&A How to write a scientific journal?

In your question you talk about writing "a scietific journal" (to track your progress), but then you talk about publishing in industry journals. Those are not the same thing -- and when you submit...

posted 6y ago by Monica Cellio‭  ·  last activity 4y ago by System‭

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Q&A How I should handle gender-neutral pronouns in technical writing?

Using "he/she" will annoy some of your readers; using singular "they" will annoy others. And referring to a user as "it" will seem weird to most people. What I do is to write around the problem wh...

posted 8y ago by Monica Cellio‭  ·  edited 4y ago by Monica Cellio‭

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Q&A How do we follow up a description within a descriptive text with another description?

I endorse Evil Sparrow's answer. If, however you must lead with the old man for some reason, you can return from the room back to him with a paragraph break. Paragraph breaks are (small) disconti...

posted 4y ago by Monica Cellio‭

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Q&A Technical Writing Software

As Viktor said, FrameMaker is probably the best widely-used tool for doing what you're trying to do. Another (Windows-only) tool that I'm using now is Madcap Flare, but it's pretty pricy. Other...

posted 13y ago by Monica Cellio‭  ·  last activity 4y ago by System‭

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Q&A How can I highlight changes in HTML output from Flare, based on branch diff?

We use Madcap Flare for a large documentation set, with HTML output. (Flare source is a very HTML-y XML with some Flare-specific additions.) We use git for source control and new work is done on ...

2 answers  ·  posted 5y ago by Monica Cellio‭  ·  last activity 3y ago by Monica Cellio‭

Question software tools
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Meta Ads for this community

One of our community members, Paulster2, has created some ads and submitted them on SE sites where we've advertised in the past. These are "community promotion" ads, meaning the SE communities vot...

1 answer  ·  posted 4y ago by Monica Cellio‭  ·  last activity 4y ago by Cyn‭

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Q&A Advice for indicating sources in tables

A core principle with citation is: if you say it's from source X, it must be exactly what's in source X. Not a summary. Not a translation. Not a refactoring. By citing a source you are invoking...

posted 4y ago by Monica Cellio‭

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Q&A How can we format code examples so that they work on a range of devices?

We use Madcap Flare to produce a large documentation set that contains many code examples (primarily SQL, but also C++, Java, and Python) and command-line operations. When the doc set was first pl...

1 answer  ·  posted 3y ago by Monica Cellio‭  ·  last activity 3y ago by manassehkatz‭

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Q&A How do we get Flare to stop modifying .gitignore?

I received a response from Flare's technical support. There was a bug in Flare's git integration in some older versions (at least 2019r2; not sure how much farther back). This bug was fixed in Fl...

posted 3y ago by Monica Cellio‭

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Q&A How do I brainstorm for writing positively about myself?

Writing positively about yourself can be hard. It feels like bragging, which feels rude. What I've found helps is to frame it as a specific marketing project. It's not that I would go around boa...

posted 3y ago by Monica Cellio‭

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Q&A Choosing between your Mother Tongue and another language

This depends in part on who your audience is, as already noted. It also depends on what kind of editorial support you'll have and on what your goals are. I've seen lots of work, both drafts and p...

posted 10y ago by Monica Cellio‭  ·  last activity 4y ago by System‭

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Q&A In end user documentation, should screenshots come before or after the text that references them?

If a reader follows a reasonable path1 through your documentation, there should never be a point where he's looking at something incomprehensible. This applies to text, code samples, diagrams...and...

posted 11y ago by Monica Cellio‭  ·  edited 4y ago by Monica Cellio‭

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